The Alex

FAQ 1

• Belle X FAQ

Getting Started 0

Microsoft Teams 6

• Login into Microsoft Teams Desktop Version
• Schedule a Meeting With Microsoft Teams
• How to use Who bot
• Change your profile picture
• How to submit a ticket/request using the web

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Fax 1

• Faxing with SRFax using the Web Browser

Login 2

• Setup alternate email or phone to secure your account
• Setup Two Factor Authentication (2FA)

Zoom 1

• How to log into Zoom

Outlook 9

• Access a Shared Mailbox from WebApp
• How to provide edit access to your calendar using Outlook
• Open shared mailbox using Outlook web
• Search on a shared mailbox
• Send email from a shared mailbox

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Power Apps 3

• How to access the RAN app
• How to use the RAN app
• How to request Business Cards

Freshdesk 1

• How to access Freshdesk with your The Alex credentials

Search 1

• How to search for information within the organization

KnowBe4 1

• How to access to KnowBe4 training

Systems 1

• How to reboot Windows 10/8.1

iPhone 1

• How to setup your voicemail

ADP 2

• Instructions for SSO
• How To Add Pronouns, Professional Credentials, & Indigenous Name to your Email Signature

T-to-T Migration 9

• Microsoft Data Move
• Can't connect to email
• T-to-T Timelines
• Important Messages
• Shared Links

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Standard Messages 2

• Outlook - Leave Message
• Outlook - Left Message