Open Microsoft Edge (or preferred web browser)
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48085119578/original/VJiFVHmi42wAT4X1jF_jRprwiWiQCNxvFg.png?1612381115)
Navigate to office.com using the browser
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48085119577/original/1KfwcMzf12BXb0C5E8dq5C5qFNgGQ44qFA.png?1612381114)
Click on the Outlook icon located on the left
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48085119579/original/GCFSXpGDkN1kpdX5VYObB5U8NSlloSXdsw.png?1612381115)
Once Outlook Web is open, go to the top right and click on your initials/picture and select Open another mailbox
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48085119581/original/GT1w_I9Qju_nVHZuZ9bYABCPW0CqNSFebQ.png?1612381115)
A new box will open. There you can enter the name of the mailbox you then click Open
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48085119580/original/ASuYVOK1QRUEKv7ZgRq2mvofxpUjaU1QQw.png?1612381115)
A new window will open showing only the Shared Mailbox.